Digital Card Assessment & Restoration Consultation
Digital Card Assessment & Restoration Consultation is backordered and will ship as soon as it is back in stock.
(1 quantity per card)
IMPORTANT INFORMATION
IMPORTANT INFORMATION
Each quantity selected applies to a single card. If you are purchasing services for multiple cards with different service levels, please specify the desired level for each card in your checkout order notes.
For example:
- Blastoise 2/102 - Ultimate Card Revival
- Alakazam 1/102 - Precision Card Cleaning
Delivery and Shipping
Delivery and Shipping
Kindly ensure your order number is clearly included on both the outside and inside of your package when sending cards to us. This helps us accurately identify and process your order.
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Digital Card Assessment & Restoration Consultation is backordered and will ship as soon as it is back in stock.
Description
Description
Understand your card before you decide what to do next.
Not sure whether your card would benefit from cleaning or restoration, or which service to choose? Upload clear photos and a short video when ordering, and we’ll give you an honest assessment of what we can see, what may be improved and what is likely to remain.
For £9.99 per card, you’ll receive a visual assessment report in your Dugz Cards account. Your order also includes a £5 discount towards a restoration service, valid for 30 days from the date you place your order. Your card stays with you throughout.
What your assessment includes
- A professional review of your submitted photos and video, covering visible condition issues and areas of concern.
- Front and rear condition maps with labelled points of interest where relevant, so you can match each finding to an area of the card.
- Clear findings and realistic advice about potential improvements and limitations.
- Recommended services, where appropriate, with links to explore them. If we do not recommend treatment, we’ll explain why.
- Guidance to help you decide your next step, whether you are considering restoration, display, storage or a grading submission.
Your report, in your account
Once we share your report, sign in to your Dugz Cards account using the email address associated with your order. Open Restoration Reports, find your order and select View report. You can also open it using the report button on the order itself.
Your card’s section will carry an Assessment label. It records our observations and recommended next steps from your submitted media.
Select an FP (front point) or RP (rear point) label to read its finding. The maps are illustrations showing approximate locations, rather than photographs or scans of your card.
See how to read your Restoration Report for an example of the maps, labels and findings.
What to upload
One quantity covers one card. Upload the following on this product page when ordering:
- A clear, high-resolution photo of the front, showing the whole card and all four corners.
- A clear, high-resolution photo of the rear, showing the whole card and all four corners.
- A short video of both sides under varied lighting and angles, including close-ups of anything you would like us to examine.
Keep the card in focus, avoid filters and include views with minimal glare. Reflections can hide surface detail, so gently changing the angle in your video is particularly helpful.
Photos and videos taken through sleeves, holders or graded slabs can obscure marks and surface detail. Submissions inside graded slabs are not recommended. If the media is unsuitable, we’ll contact you for clearer images before proceeding.
When to expect your assessment
We aim to share your assessment within 2–3 working days after receiving suitable photos and video. Missing or unclear submissions may delay the review until replacement media is received.
Your £5 restoration discount
Your discount code is sent by email and can be used against any restoration service. It is valid for 30 days from the date you place your assessment order. There is no obligation to book further work.
Before you order
- This is a fully digital service. Do not post your card to us. Physical inspection, cleaning, restoration and new card scans are not included.
- The assessment depends on what is visible in your media. An in-person inspection may reveal additional issues or lead to a different recommendation.
- The report is not a grading certificate and does not guarantee a particular grade, restoration result or increase in value.
- The fee covers the review and report, including when no restoration service is recommended. Your statutory rights are unaffected.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Before Restoration: A Damaged Treasure
Take a close look at the condition of this Base Set Blastoise before undergoing our Ultimate Card Revival Service. The holofoil is heavily scratched, and grime is visible across the card's surface, masking its once-stunning design.
These problem areas, showcase the challenges collectors face with time and handling.
After Restoration: A Stunning Revival
See the remarkable transformation of this Base Set Blastoise following our Ultimate Card Revival Service.
The scratches on the holofoil have been significantly reduced, grime has been meticulously cleaned away using a bespoke cleaning solution, and the card's brilliance has been restored.
Find the right care
Service Level Comparison
Explore our professional Pokemon card cleaning and restoration services. Start with the concern you want to address, then compare the work included.
-
Best suited to
Light surface dirt and handling residue.
Treatment focus
A light surface clean using our bespoke cleaning solution.
Report + scans: Optional add-on
Full key features: Essential Card Cleaning Service (Pre-grade)
- Light surface dirt and handling residue removal
- Bespoke cleaning solution
- Restoration Report + before-and-after scans available as an optional add-on
- Returned with a sleeve, semi-rigid holder, team bag and reusable box
-
Detailed cleaning
Precision Card Cleaning Service
Best suited to
Heavier or more stubborn surface contamination.
Treatment focus
Detailed cleaning under 30x magnification, with attention to areas that need closer work.
Report + scans: Optional add-on
Full key features: Precision Card Cleaning Service
- Detailed cleaning under 30x magnification
- Targeted cleaning for heavier or stubborn surface contamination
- Bespoke cleaning solution
- Restoration Report + before-and-after scans available as an optional add-on
- Returned with a sleeve, semi-rigid holder, team bag and reusable box
-
Combined treatment
Ultimate Card Revival Service
Best suited to
Several cleaning and restoration concerns on the same card.
Treatment focus
Precision-level cleaning, Holofoil Radiance and dent/crease work, selected to suit the card.
Report + scans: Included
Full key features: Ultimate Card Revival Service
- Detailed cleaning under 30x magnification, supported by digital microscope inspection (1000x)
- Holofoil Radiance Restoration included where suitable
- Dent & Crease Reduction included where suitable
- Humidification and flat-press techniques where appropriate
- Restoration Report covering findings, completed treatment and remaining concerns
- High-resolution front and rear scans before and after treatment
- Returned with a sleeve, semi-rigid holder, team bag and reusable box
-
Targeted restoration
Holofoil Radiance Restoration Service
Best suited to
Holofoil dullness, light scuffs and superficial surface marks.
Treatment focus
Targeted holofoil polishing with our bespoke solution; improvement depends on the marks and card condition.
Report + scans: Optional add-on
Full key features: Holofoil Radiance Restoration Service
- Targeted holofoil polishing with a bespoke solution
- Aims to improve clarity and reduce the appearance of suitable light scuffs and superficial marks
- Deep scratches and missing surface material may remain
- Restoration Report + before-and-after scans available as an optional add-on
- Returned with a sleeve, semi-rigid holder, team bag and reusable box
-
Targeted restoration
Dent & Crease Reduction Service
Best suited to
Dents, creases and other suitable structural concerns.
Treatment focus
Targeted dent and crease reduction, using specialist tools, humidification and flat pressing where appropriate.
Report + scans: Optional add-on
Full key features: Dent & Crease Reduction Service
- Targeted dent and crease reduction using specialist tools
- Humidification and flat-press techniques where appropriate
- Treatment selected for the card’s structural concerns; some damage may remain
- Restoration Report + before-and-after scans available as an optional add-on
- Returned with a sleeve, semi-rigid holder, team bag and reusable box
Treatment depends on the card’s condition and suitability. Improvements and grading outcomes are not guaranteed. Ultimate includes relevant cleaning and restoration work for the same card; those treatments do not need to be booked again separately.
Compare the finer details
See the full breakdown of treatments, reports and optional extras before choosing your service.
Before you book
Find quick answers below, or browse our full card cleaning FAQ.
No matching questions. Try a broader term.
Booking and delivery
How many cards does one quantity cover?
One quantity covers one card receiving the selected service. For example, to book Precision Cleaning for three cards, select a quantity of three.
If you’re booking different services for different cards, identify each card and its chosen service in your order notes and include the same list inside your parcel. For Graded Slab Cracking, one quantity covers one slab.
How should I package and send my cards?
Place each ungraded card in a penny sleeve and semi-rigid holder. Protect the holders between pieces of cardboard, then pack them securely in a small box or padded mailer so they cannot move around during transit.
Follow the posting instructions and use the delivery address provided after booking. Include your order number both inside and on the outside of your parcel, along with a list of the cards and services ordered.
Can I send cards inside graded slabs?
Yes. Your order must include one Graded Slab Cracking Service for each slab that needs opening, alongside the cleaning or restoration service selected for that card. Slab removal is booked separately, including when you choose Ultimate Card Revival.
Slab cracking carries inherent risk, and the original holder is broken during removal. If your booking includes scans, the before-treatment scans are taken after slab removal and before treatment begins.
Are a Restoration Report and scans included?
Ultimate Card Revival includes a Restoration Report and front-and-rear digital scans before and after treatment.
For Essential Cleaning, Precision Cleaning, Holofoil Radiance Restoration and Dent & Crease Reduction, these are available through the optional Restoration Report + scans add-on. Add one quantity for each card you would like documented. They are not included with slab cracking alone.
The report records findings, treatment carried out and remaining concerns. Once shared, you can open it under Restoration Reports in your Dugz Cards account. The actual card scans are supplied separately from the report’s illustrated condition maps.
Does a shared report mean my cards have been dispatched?
No. A shared report means your report is ready to view; it is separate from the return-shipping status of your order.
Your cards may still be awaiting final checks, protective packaging or dispatch. Please use your dispatch confirmation and any tracking information provided to follow their return delivery.
Pokemon Card Cleaning Products
View allCard Cleaning Products
Prefer to clean your cards yourself? We stock the same professional-grade products we use in our own restoration services.
Whether you're maintaining a collection or preparing cards for grading, everything you need is right here.




