Card Restoration Report + Before & After Scans
Card Restoration Report + Before & After Scans is backordered and will ship as soon as it is back in stock.
(1 quantity per card)
IMPORTANT INFORMATION
IMPORTANT INFORMATION
Each quantity selected applies to a single card. If you are purchasing services for multiple cards with different service levels, please specify the desired level for each card in your checkout order notes.
For example:
- Blastoise 2/102 - Ultimate Card Revival
- Alakazam 1/102 - Precision Card Cleaning
Delivery and Shipping
Delivery and Shipping
Kindly ensure your order number is clearly included on both the outside and inside of your package when sending cards to us. This helps us accurately identify and process your order.
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Card Restoration Report + Before & After Scans is backordered and will ship as soon as it is back in stock.
Description
Description
A clear record of your card's condition and the care it received.
Add a Restoration Report + scans to your physical card cleaning or restoration service. We'll inspect your card in person and document our findings, the treatment carried out and any remaining concerns, with front and rear scans taken before and after the work.
Your personalised report is available in your Dugz Cards account, with your scans supplied separately as digital downloads. This add-on does not require a separate photo or video submission.
One quantity covers one card. Included with Ultimate Card Revival, so there is no need to purchase it again for a card receiving that service.
What your report includes
- Findings from an in-person inspection, recording relevant condition issues and areas of concern.
- Front and rear condition maps with labelled points of interest where relevant, linking each finding to an approximate area of your card.
- A summary of the treatment carried out, explaining the work completed as part of your chosen service.
- An honest account of the outcome, including observed improvements, limitations and any remaining concerns.
- Four high-resolution scans: the front and rear before treatment, and the front and rear after treatment.
How to add it to your booking
Purchase this add-on alongside a physical cleaning or restoration service, with one quantity for each card you would like documented. Add it when booking so we can capture the scans before treatment begins.
If your order contains several cards and you only want reports for some of them, identify those cards in your order notes. Follow the booking and posting instructions for your chosen physical service, including any media requirements that service has.
This add-on covers the report and scans. Cleaning and restoration are provided by the physical service you book. It is optional with other physical services and already included with Ultimate Card Revival.
Your report, in your account
Once we share your report, sign in to your Dugz Cards account using the email address associated with your order. Open Restoration Reports, find your order and select View report. You can also open it using the report button on the order itself.
Your card's section will carry a Restoration label. Read the treatment summary alongside the findings to understand what was done and what remains.
Select an FP (front point) or RP (rear point) label to read its finding. The condition maps are illustrations showing approximate locations. Your actual card scans are supplied separately.
See how to read your Restoration Report for an example of the maps, labels and findings.
Your before and after scans
We'll capture both sides of your card before and after treatment, giving you a visual record to keep alongside your report. When the files are ready, you'll receive your order's digital-download email with access to your scans.
Your report and scan downloads may become available at different times. Scans show your card's appearance, but some surface details are easier to see under changing light or during an in-person inspection. Read them together with the written findings.
When to expect your report
Your report is prepared as part of your physical service and shared once the treatment and report are complete. Timing follows the work required for your card.
A shared report does not mean your cards have been dispatched. Please follow your order's shipping updates for their return journey.
Before you order
- This is an add-on for cards undergoing a physical service with us. The report and scans are delivered digitally.
- The report documents the work and outcome; it does not mean every issue can be corrected.
- It is not a grading certificate and does not guarantee a particular grade, restoration result or increase in value.
- If you want advice from photos and video while your card stays with you, choose our Digital Card Assessment instead.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Pokemon Card Cleaning Products
View allCard Cleaning Products
Prefer to clean your cards yourself? We stock the same professional-grade products we use in our own restoration services.
Whether you're maintaining a collection or preparing cards for grading, everything you need is right here.
Service Level Comparison
Explore our range of professional card cleaning and restoration services. From essential cleaning to full restoration, compare features to find the perfect care package for your collectible cards.
Before Restoration: A Damaged Treasure
Take a close look at the condition of this Base Set Blastoise before undergoing our Ultimate Card Revival Service. The holofoil is heavily scratched, and grime is visible across the card's surface, masking its once-stunning design.
These problem areas, showcase the challenges collectors face with time and handling.
After Restoration: A Stunning Revival
See the remarkable transformation of this Base Set Blastoise following our Ultimate Card Revival Service.
The scratches on the holofoil have been significantly reduced, grime has been meticulously cleaned away using a bespoke cleaning solution, and the card's brilliance has been restored.
The Process Explained
What are the stages?
1. Prepare and package cards
1. Prepare and package cards
We recommend using penny sleeves and semi rigid card holders for your cards. Then sandwich your cards between two pieces of cardboard and use elastic bands to keep it in place.
Finally place your cards in a small box or bubble mailer for transit and send them to our location emailed to you as part of your service level.
2. Awaiting arrival
2. Awaiting arrival
At this stage your cards should still be in transit on their way to us, we'll let you know when they've arrived.
Please note: We must receive your card(s) within 21 calendar days of your order being placed, otherwise we may cancel the order and apply deductions as outlined in our Terms of Service.
3. Arrived
3. Arrived
We've confirmed your cards have arrived and if your service level includes detailed scans we've taken a detailed scan of your cards before service has begun.
4. Service level in-progress
4. Service level in-progress
At this stage work on your cards has begun.
5. QA Checks
5. QA Checks
At this stage we've finished working on your cards and are carrying out quality assurance checks before sending them back to you.
If your service level includes detailed card scans we'll take the final scans at this stage too.
6. Shipped back to you
6. Shipped back to you
Finally we ship the cards back to you ready to be put on display in your personal collection or sent off for grading.
How long does each service level take?
Essential Card Cleaning Service
Essential Card Cleaning Service
After your cards have arrived and in-progress we aim to complete this service level within 7 business days and ship your cards back to you.
Precision Card Cleaning Service
Precision Card Cleaning Service
After your cards have arrived and in-progress we aim to complete this service level within 14 business days and ship your cards back to you.
Ultimate Card Revival Service
Ultimate Card Revival Service
After your cards have arrived and in-progress we aim to complete this service level within 30 business days and ship your cards back to you.
While this service level can potentially be as fast as previous tiers, your cards may need multiple days worth of humidification and flat pressing in order to bring them up to their best condition.
Due to this service time may differ on a per card basis.
Radiance Restoration Service
Radiance Restoration Service
After your cards have arrived and in-progress we aim to complete this service level within 7 business days and ship your cards back to you.
Dent & Crease Reduction Service
Dent & Crease Reduction Service
After your cards have arrived and in-progress we aim to complete this service level within 30 business days and ship your cards back to you.
While this service level can potentially be as fast as previous tiers, your cards may need multiple days worth of humidification and flat pressing in order to bring them up to their best condition.
Due to this service time may differ on a per card basis.
Commonly asked questions
Can you remove 'pokemould'?
Can you remove 'pokemould'?
In our experience, the small dark specks sometimes seen on older Pokémon cards (often referred to as “pokemould”) are usually just surface dirt or grease. These marks typically come off during cleaning, and in most cases the card can be fully restored without lasting damage.
Can you fix whitening?
Can you fix whitening?
Whitening cannot be restored, as it involves missing ink. Any attempt to recolour would be considered an alteration by grading companies. We exclusively use non-altering, preservation-safe methods.
Can you fix silvering?
Can you fix silvering?
Silvering cannot be restored, as it involves missing ink. Any attempt to recolour would be considered an alteration by grading companies. We exclusively use non-altering, preservation-safe methods.
Can you fix scratches?
Can you fix scratches?
We can often reduce light scuffs or abrasions with our Radiance Restoration. Scratches are typically permanent, but shallow marks may be improved or even removed depending on depth, location, severity, and age. Cards usually look better after treatment.
Can you fix lifting/peeling?
Can you fix lifting/peeling?
We can can address lifting/peeling as part of our Precision Dent Repair or Ultimate Card Revival services. Results vary on a card‑by‑card basis — while we always aim for complete restoration, in some cases lifting/peeling cannot be fully corrected. In those situations, we improve the card as much as possible and get it to the best condition it can reasonably achieve.
Can you fix creasing?
Can you fix creasing?
We can can address creases as part of our Precision Dent Repair or Ultimate Card Revival services. Results vary on a card‑by‑card basis — while we always aim for complete restoration, in some cases creasing cannot be fully corrected. In those situations, we improve the card as much as possible and get it to the best condition it can reasonably achieve.
Can I send you a graded card to be cleaned?
Can I send you a graded card to be cleaned?
Yes — you can send us graded cards for cleaning. However, please note that any card cleaning order containing graded cards must also include the appropriate quantity of our Graded Slab Cracking Service.
For example, if you order 1x Ultimate Tier and 1x Essential Tier service, and both cards are still in slabs, your order must also include 2x Graded Slab Cracking Service to be valid. This ensures we can safely remove each card from its slab before cleaning.
Orders placed without the required slab cracking service will not be processed until the correct quantity is added.


